Thank you for shopping with Gearflow Robotics. We are committed to processing and delivering your order as efficiently as possible. Please review the following shipping policy before placing your order.
Shipping Availability
We currently ship to selected countries and regions worldwide. Available destinations may change based on carrier availability and local regulations.
If your location is not supported during checkout, please contact our customer support team for assistance.
Order Processing
·Orders are typically processed within 3–5 business days after payment confirmation.
·Orders placed on weekends or public holidays will be processed on the next business day.
·During promotional events, holidays, or periods of high demand, processing times may be extended.
Please note that processing time is separate from shipping time.
Shipping Time
Estimated delivery times vary depending on the destination and shipping carrier.Region Estimated Delivery
United States 10–15 Business Days
Canada 10–15 Business Days
Europe 10–15 Business Days
Asia-Pacific 10–15 Business Days
Other Regions 10–15 Business DaysThese delivery estimates are provided for reference only. Actual transit times may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping Fees
Shipping charges are calculated at checkout based on your destination, selected shipping method, and order value.
From time to time, we may offer free shipping promotions for eligible orders.
Customs Duties & Taxes
International shipments may be subject to customs duties, import taxes, VAT, or other local fees imposed by your country's customs authority.
Unless otherwise stated, these charges are the responsibility of the customer and are not included in the product price or shipping fee.
Shipping Address
Please ensure that your shipping address is complete and accurate before submitting your order.
Gearflow is not responsible for delays, lost shipments, or additional costs resulting from:
·Incorrect or incomplete addresses
·Missing apartment, suite, or unit numbers
·Invalid postal codes
·Failed delivery attempts caused by recipient information
If a package is returned because of an incorrect address, additional shipping charges may apply for reshipment.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take 24–72 hours to update after the carrier scans your package.
Delivery Information
Orders are shipped using the carrier that best matches the destination and shipping requirements. Carrier selection is determined by our logistics partners and cannot be requested or changed.
A signature may be required for certain shipments depending on the destination or order value.
We do not ship to P.O. Boxes in locations where carrier restrictions apply.
Delivery Delays
While we strive to deliver orders within the estimated time frame, delays may occasionally occur due to:
·Severe weather
·Customs inspections
·Transportation disruptions
·Peak shipping seasons
·Carrier operational issues
We appreciate your patience and understanding if these situations arise.
Lost or Missing Packages
If your tracking status indicates that your order has not arrived within a reasonable period, please contact us as soon as possible.
To help us investigate with the shipping carrier, please notify us within 10 days of the expected delivery date.
Claims submitted after this period may be subject to carrier limitations.
Damaged Packages
If your package arrives visibly damaged:
·Take clear photos of the package and product.
·Keep all original packaging materials.
·Contact our support team within 48 hours of delivery.
We will review the case and provide an appropriate solution as quickly as possible.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: support@gearflow-robotics.com